From Support

• Server Issue 5/30/2020

Press Releases

• Release: Tend's New Lynx Solar™ Camera Delivers Smart, Sun-Powered Home Security

Using Your Camera

• How do I access my camera from a Windows or Mac based computer?
• How do I delete events from the web app?
• Camera Volume Control
• How do I download a video?
• What are the technical specs for the cameras?
• How do I delete an event from Tend or Tend Secure?

See all 11 articles

Configuring Your Camera

• Turn on Notifications in Tend Secure
• Set Notifications in the Tend App
• How does changing my video resolution, quality, or frame rate impact the video stream of a shared camera?

Installing Your Camera

• TendSecure Lynx Indoor Setup
• Will your cameras work with my network setup?
• Can I use my Mac or PC to set up my camera?
• How do I move my camera while connecting to the same router?
• Can I connect my camera directly to a modem or router (instead of via WiFi)?
• Is my router compatible with my camera?

Sharing Your Camera

• How to share with family and friends through the Tend and Tend Secure apps

Using Motion-Triggered Recordings

• How do I download my motion-triggered recordings using Tend App or Tend Secure?
• Can I recover motion-triggered recordings which have expired?
• How do I subscribe to a premium storage plan?
• How do I unsubscribe from a premium storage plan?

Account Management

• Forgotten username or password
• How do I change my password?
• Can I change my username?
• Can I view more than one camera from the same account?

Troubleshooting

• How to reset the Lynx Indoor after changing your router or network password
• iOS - Reset Notifications
• How do I turn on my Lynx Solar?
• How do I reset my network?
• I just installed a new router, why is my camera not working?
• Why does my camera get warm?

See all 18 articles

Security and Privacy

• Can Tend employees view my videos?
• Is my video secure?