How can we help?
Please use the search function or browse our collection
Knowledge Base Sections
- Friday, 20 January 2018
- Server Issues 1/5/18 redux
- 5 January 2018 - Server Outage
- Event Issues 13 December 2017
- November 28, 2017 Security Certificate Update
- 21 November 2017 - iOS - Tend App Hotfix 1.6.1 Available Now!
Using Your Camera
- How do I access my camera from a Windows or Mac based computer?
- How do I delete events from the web app?
- Camera Volume Control
- How do I download a video?
- What are the technical specs for the cameras?
- How do I delete an event from Tend or Tend Secure?
Configuring Your Camera
- Set Notifications in Tend Secure
- How do I change the name of my camera?
- How do I change the time zone of my camera?
- How do I change night vision settings?
- How do I change the resolution, video quality, or frame rate of my live video stream?
- How does changing my video resolution, quality, or frame rate impact the video stream of a shared camera?
Sharing Your Camera
- How to share with family and friends through the Tend and Tend Secure apps
- How do I share my camera with family and friends?
- How do I un-share my camera from all of my family and friends?
- How do I un-share my camera from only some of my family and friends?
- How do I only share the video feed, and not the audio feed?
Using Motion-Triggered Recordings
- How do I enable motion-triggered mobile notifications?
- How do I schedule when I receive motion-triggered mobile notifications?
- What are motion-triggered recordings and lifetime 1-Day Cloud Storage?
- How do I enable motion-triggered recordings and free 1-Day Cloud Storage?
- How do I start a trial period of 14-Day Cloud Storage or 14-Day Cloud Storage with Smart Detection?
- How do I view my motion-triggered recordings?
- Tend brand cameras: Information concerning storage and subscriptions
- Forgotten username or password
- How do I change my password?
- How do I change my email address?
- How do I delete a camera from my iSecurity+ account?
- Can I change my iSecurity+ username?
- How to reset the Lynx Indoor after changing your router or network password
- iOS - Reset Notifications
- How do I turn on my Lynx Solar?
- How do I reset my network?
- I just installed a new router, why is my camera not working?
- Why does my camera get warm?
Installing Your Camera
- TendSecure Lynx Indoor Setup
- Despicable Me™ Minion Flexi-Cam Visual Setup Guide
- Despicable Me™ Stuart Minion setup (Android and iOS)
- Will your cameras work with my network setup?
- How do I install my Bluetooth Despicable Me™ camera under Android?
- How do I install my Despicable Me™ Minion Bluetooth Camera with an iPhone?