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Troubleshooting

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  • How to reset the Lynx Indoor after changing your router or network password
  • iOS - Reset Notifications
  • How do I turn on my Lynx Solar?
  • How do I reset my network?
  • I just installed a new router, why is my camera not working?
  • Why does my camera get warm?
  • My camera has gone offline. How do I get it back online?
  • Does my camera reconnect to my Wi-Fi network automatically?
  • Why was I automatically logged out of my mobile app?
  • What are wireless bands (2.4 GHz and 5 GHz) how do they affect the ability to connect the camera to my router?
  • How many cameras can I install in my house?
  • How do I factory reset my camera?
  • Why is my live video stream black and white?
  • What do I do if the video is not clear when pointing my camera at a window?
  • What do I do if I am unable to view the live video stream using the mobile app?
  • Why does my wireless network not show up when I try to connect to it during setup?
  • What do I do if my camera continues to go offline?
  • Why am I unable to connect my camera to my home router during the setup process?
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