What are wireless bands (2.4 GHz and 5 GHz) how do they affect the ability to connect the camera to my router?

What is the difference between 2.4GHz and 5GHZ wireless bands?

Typically, most wireless routers use signals in either the 5 GHz or 2.4 GHz range.  The range and speed of the wireless network are not necessarily related. Newer routers, such as the 802.11n typically have the capability of "dual-band" operation simultaneously using both 2.4GHz and 5GHz at the same time. Having a dual-band router allows users to connect to both bands which gives the user less interference and greater flexibility. 802.11ac further expands on this concept and runs entirely in 5 GHz, which is unfortunately not compatible with our cameras. Routers that can run using either 2.4 GHz or 5 GHz are typically referred to as dual-band routers. Depending upon your wireless router, you may have two separate names for each band or some wireless routers will combine both bands into a single network name when they are running on mixed-mode (which is what happens when 2.4GHz and 5GHz are running simultaneously. 

5GHz and 2.4GHz are different frequencies that offer both advantages and disadvantages. 2.4GHz offers increased range and higher solid object penetration and is a popular choice for many electronic devices.

Can the camera connect to either 2.4GHz or 5GHz routers?

No. The camera can only be connected using 2.4 GHz.