VULNERABILITIES WIDE OPEN ON YOUR NETWORK'S LAN PORT FOR HACKERS TO ATTACK YOUR HOME PC AND NETWORK YOU ARE NO LONGER SAFE AND/OR SECURE SO UNPLUG YOUR CAMERAS ASAP!!!!!!!!!!!!!!!! YOU HAVE BEEN WARNED. YOU ARE AT VERY HIGH RISK OF BEING HACKED 

YOU'VE BEEN WARNED. DO NOT BUY THIS CAMERA. Tend Lynx Indoor 2 camera has NO MORE SUPPORT AND NO MORE FIRMWARE AFTER THEY FORCED A CLOUD-ONLY FIRMWARE ON THIS CAMERA. THIS MEANS WHEN THEY PULL THE PLUG ON IT IT WILL BE USELESS, AND YOU CAN NO LONGER USE IT. THIS FIRMWARE WAS INTENTIONALLY DONE TO END THIS CAMERA TO FORCE YOU TO BUY ANOTHER ONE. DO NOT DO BUSINESS WITH THESE FOOLS. TRUST ME . HERE IS THEIR MESSAGE TO ME WHEN I ASKED FOR THE FIRMWARE TO BE UNLOCKED SO I CAN MOVE ON SOMEWHERE ELSE.  

•  

  Jose Peinado

  • 13 hours ago

  Thank you for contacting Tend Support.
   
  We apologize for the inconvenience you have experienced. Unfortunately, if the firmware on a Tend Lynx Indoor 2 camera has been corrupted or removed, it cannot be recovered or reverted. We understand this may be disappointing, and we sincerely apologize for any frustration this situation may cause.
  As Tend's parent company, Chamberlain is able to offer a 20% discount on the purchase of a new camera. With that in mind, we recommend transitioning to the myQ camera platform, which provides a more reliable experience along with enhanced features, including:
  

  • Real-time notifications and alerts
  • Multiple video storage plan options to fit your needs
  • Enhanced functionality with ongoing productsupport
     

  To explore the available myQ camera options, please visit:
   
  myQ Smart Home | Chamberlain
   
  If you would like assistance with purchasing a replacement camera or have questions about the myQ platform, please contact Chamberlain Technical Support:
  Phone: 1-800-528-9131
  Press 1, then Press 2 for the myQ Department
   
  Hours of Operation (MST):
  

  • MondaytoFriday:5:00a.m.to6:00p.m.
  • Saturday:7:00a.m.to4:00p.m.
  • Sunday:Closed

  Thank you for choosing Tend Support.
  Kind regards,
  Tend Support
   

   

  •  

    Jose Peinado

    • 1 day ago

    Good afternoon, thank you for contact Tend Support
     
    We sincerely apologize for the inconvenience you are experiencing with your Tend camera and the app. We understand how important it is to have reliable access and functionality, and we truly appreciate your patience.
     
    At this time, we would like to inform you that the Tend platform is gradually becoming obsolete. While we understand that many customers have enjoyed using their Tend cameras, these devices are part of an older generation of technology. As a result, firmware updates and ongoing support are, unfortunately, no longer available.
     
    With that in mind, we recommend transitioning to the myQ camera platform, which offers a more reliable and enhanced experience. The myQ system includes:
     
    Real-time notifications and alerts
    Multiple video storage plan options to fit your needs
    Improved features with ongoing support
     
    To help you explore available options, we’ve included a link below where you can review the various myQ cameras currently available:
     
    https://www.myq.com/smart-garage-camera
     
    You can also reach Chamberlain Tech Support at
     
    Phone: 1-800-528-9131
    Press 1, then press 2 for the myQ Department
     
    Hours of Operation (MST):
     
    Monday to Friday: 5:00 a.m. – 6:00 p.m.
    Saturday: 7:00 a.m. – 4:00 p.m.
    Sunday: Closed
     
    Tend Support

    i

     

    I SUGGEST ENDING YOUR SUBSCRIPTIONS WITH THESE THIEVES AND STOP PAYING FOR THIS SERVICE, AS THEY DO NOT CARE ABOUT THOSE THAT HAVE GOTTEN THEM WHERE THEY ARE TODAY. THEY HAVE ALLOWED THEIR HEADS TO GET TOO BIG. ALSO, THEY HAVE LEFT VULNERABILITIES WIDE OPEN ON YOUR NETWORK'S LAN PORT FOR HACKERS TO ATTACK YOUR HOME PC AND NETWORK YOU ARE NO LONGER SAFE AND/OR SECURE SO UNPLUG YOUR CAMERAS ASAP!!!!!!!!!!!!!!!! YOU HAVE BEEN WARNED. YOU ARE AT VERY HIGH RISK OF BEING HACKED