Will Open Firmware Be released Before these are turned to e-waste?
Will you please consider releasing firmware that at least provides a locally accessible setup + RTSP/JPEG stream?
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HERE IS WHAT THEY TOLD ME
Thank you for contacting Tend Support.
We apologize for the inconvenience you have experienced. Unfortunately, if the firmware on a Tend Lynx Indoor 2 camera has been corrupted or removed, it cannot be recovered or reverted. We understand this may be disappointing, and we sincerely apologize for any frustration this situation may cause.
As Tend's parent company, Chamberlain is able to offer a 20% discount on the purchase of a new camera. With that in mind, we recommend transitioning to the myQ camera platform, which provides a more reliable experience along with enhanced features, including:
- Real-time notifications and alerts
- Multiple video storage plan options to fit your needs
- Enhanced functionality with ongoing productsupport
myQ Smart Home | Chamberlain
If you would like assistance with purchasing a replacement camera or have questions about the myQ platform, please contact Chamberlain Technical Support:
Phone: 1-800-528-9131
Press 1, then Press 2 for the myQ Department
Hours of Operation (MST):
- MondaytoFriday:5:00a.m.to6:00p.m.
- Saturday:7:00a.m.to4:00p.m.
- Sunday:Closed
Kind regards,
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