Kimberly D.
- Total activity 135
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Activity overview
Latest activity by Kimberly D.-
Kimberly D. created an article,
What are motion-triggered recordings and lifetime 1-Day Cloud Storage?
Some camera models come with free, lifetime motion-triggered recordings and 1-day Cloud Storage. By enabling this feature, your camera will automatically record video and audio, any time motion is ...
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Kimberly D. created an article,
How do I start a trial period of 14-Day Cloud Storage or 14-Day Cloud Storage with Smart Detection?
There are times when you may need an extended period of storage of your motion-triggered recordings (i.e. when you are on vacation). You may start a trial period of 14-Day Cloud Storage or 14-Day C...
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Kimberly D. created an article,
How do I enable motion-triggered recordings and free 1-Day Cloud Storage?
Some camera models come with free motion-triggered recordings and 1-Day Cloud Storage. To turn on Cloud Storage within Tend or TendSecure: 1. Launch the Tend or TendSecure app. 2. Click on the gea...
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Kimberly D. created an article,
How do I unsubscribe from a premium storage plan?
To unsubscribe from a premium plan: 1. Make sure your camera is online. 2. Login at https://app.isecurityplus.com. 3. Click on the Subscriptions tab in the top navigation bar. 3. Click on the c...
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Kimberly D. created an article,
How do I schedule when I receive motion-triggered mobile notifications?
You can set a schedule for when you receive motion-triggered notifications (i.e. only send notifications when you are away from your home). 1. Launch the iSecurity+ app. 2. Click on the Gear icon...
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Kimberly D. created an article,
Can I recover motion-triggered recordings which have expired?
Motion-triggered recordings expire and are automatically deleted depending on your subscription plan. It is your responsibility to download any recordings you would like to keep. Once the recording...
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Kimberly D. created an article,
How do I delete my motion-triggered recordings?
The process for deleting an event in iSecurity+ has changed: To delete motion-triggered recordings from your smartphone: The new process for deleting an event: Log into the app then tap on Events ...
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Kimberly D. created an article,
Does my camera have local storage options?
Your camera does not have any local storage options. Newer camera models have free, lifetime 1-Day Cloud Storage of your motion-triggered recordings. You can access these recordings any where you h...
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Kimberly D. created an article,
What is Smart Detection?
Our Smart Detection technology categorizes your motion-triggered recordings into People, Pets (dog/cat), or Moving Objects (car, bicycle, soccer ball). This helps you filter out false alarms, such ...
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Kimberly D. created an article,
How do I use Smart Detection?
If you have a newer camera model, you may have access to Smart Detection through the 14-day trial or through premium subscriptions. Smart Detection allows you to receive motion-triggered notificati...