Kimberly D.
- Total activity 132
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Activity overview
Latest activity by Kimberly D.-
Kimberly D. created an article,
What are motion-triggered recordings and lifetime 1-Day Cloud Storage?
Some camera models come with free, lifetime motion-triggered recordings and 1-day Cloud Storage. By enabling this feature, your camera will automatically record video and audio, any time motion is ...
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Kimberly D. created an article,
How do I enable motion-triggered recordings and free 1-Day Cloud Storage?
Some camera models come with free motion-triggered recordings and 1-Day Cloud Storage. To turn on Cloud Storage within Tend or TendSecure: 1. Launch the Tend or TendSecure app. 2. Click on the gea...
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Kimberly D. created an article,
How do I unsubscribe from a premium storage plan?
To unsubscribe from a premium plan: 1. Make sure your camera is online. 2. Login at https://app.isecurityplus.com. 3. Click on the Subscriptions tab in the top navigation bar. 3. Click on the c...
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Kimberly D. created an article,
How do I schedule when I receive motion-triggered mobile notifications?
You can set a schedule for when you receive motion-triggered notifications (i.e. only send notifications when you are away from your home). 1. Launch the iSecurity+ app. 2. Click on the Gear icon...
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Kimberly D. created an article,
Can I recover motion-triggered recordings which have expired?
Motion-triggered recordings expire and are automatically deleted depending on your subscription plan. It is your responsibility to download any recordings you would like to keep. Once the recording...
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Kimberly D. created an article,
How do I delete my motion-triggered recordings?
The process for deleting an event in iSecurity+ has changed: To delete motion-triggered recordings from your smartphone: The new process for deleting an event: Log into the app then tap on Events ...
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Kimberly D. created an article,
Does my camera have local storage options?
Your camera does not have any local storage options. Newer camera models have free, lifetime 1-Day Cloud Storage of your motion-triggered recordings. You can access these recordings any where you h...
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Kimberly D. created an article,
What is Smart Detection?
Our Smart Detection technology categorizes your motion-triggered recordings into People, Pets (dog/cat), or Moving Objects (car, bicycle, soccer ball). This helps you filter out false alarms, such ...
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Kimberly D. created an article,
How do I use Smart Detection?
If you have a newer camera model, you may have access to Smart Detection through the 14-day trial or through premium subscriptions. Smart Detection allows you to receive motion-triggered notificati...
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Kimberly D. created an article,
How do I adjust the sensitivity of the motion-triggered recordings?
Your camera will record video and audio every time motion is detected. You can adjust the sensitivity level which triggers this recording. To adjust the motion detection sensitivity level from you...