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Sean W.

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Latest activity by Sean W.
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    Sean W. created an article,

    Set Notifications in Tend Secure

    Please launch the Tend Secure App from your device Tap on Set Motion Detection from beneath the live stream window:​ Enable Event Recording:​ Next you can choose which individuals, that you have s...

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    Sean W. created an article,

    How do I delete events from the web app?

      To delete motion-triggered recordings from your computer: 1. Login at https://app.isecurityplus.com       2. Click on the Events tab in the top navigation bar.    3. Click on the recording you wo...

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    Sean W. created an article,

    Friday, 20 January 2018

    KNOWN ISSUES Update 2:37 PM Pacific The server issues were resolved but have been keeping an eye on them to ensure that this is the case.  Your ability to access your cameras should have returned t...

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    Sean W. created an article,

    Tend brand cameras: Information concerning storage and subscriptions

    All of the Tend brand cameras include free storage.   Lynx Indoor Lynx Solar   Despicable Me Stuart Bluetooth Minion Mel Despicable Me Flexi John Deere Indoor John Deere ...

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    Sean W. created an article,

    Server Issues 1/5/18 redux

    We are aware of the continuing issues with the servers and are working towards a final resolution to prevent this issue from recurring.  We understand what an inconvenience this can be and are work...

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    Sean W. created an article,

    5 January 2018 - Server Outage

    Good morning everyone, We regret to inform you that there is currently a server issue affecting account login and access.  Our engineers are aware of this situation and it will be resolved as soon ...

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    Sean W. created an article,

    Camera Volume Control

    There are 2 sets of volume controls available:  Phone Volume Camera's volume Turning up the volume on your phone while within the app should increase the volume of the sound coming through th...

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    Sean W. created an article,

    Event Issues 13 December 2017

    We experienced Database issues starting approximately 3 AM Pacific time December 13 until 11:30 AM Pacific Time.  Utilization has been addressed and servers are running normally. Events recorded or...

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    Sean W. created an article,

    How to share with family and friends through the Tend and Tend Secure apps

    To invite your friends and family to view your camera's live feed please take the following steps: Access your camera's settings page: Next, tap on Sharing to open the following page, yours will l...

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    Sean W. created an article,

    How to reset the Lynx Indoor after changing your router or network password

    Instructions: If you have changed internet providers, replaced your router, or changed the network password your cameras will be inaccessible until they have been given the new router and network i...