Good morning everyone,
We regret to inform you that there is currently a server issue affecting account login and access. Our engineers are aware of this situation and it will be resolved as soon as humanly possible.
This post will be updated with information as it becomes available.
Thank you very much for your patience!
--The Tend Support Team
** update 10:18 AM Pacific **
If your cameras were setup and you are seeing:
Do not delete or try to reset your accounts or cameras. This is related to the login issue and will be addressed. Please be patient.
*** UPDATE 11:12 AM PACIFIC ***
Per the engineering team, the servers should be returning to normal and logins, after an initial rush, will be accessible again. Please note that between the hours of 9:30 AM Pacific until 11:10 AM Pacific most likely were not able to finalize and are therefore irrecoverable.
We apologize for any inconvenience and cannot tell you how grateful we are to you for your patience during this service interruption.
Thank you from all of us.